Hello Technical Helpers,
I apologize for writing in English, but I cannot explain the problem well enough in German. The problem deals with installing T-Online Software 4.0 which I was told is compatible with my English system. With the installation assistant, I indicate TDSL access, then I install the driver. The next screen indicates the driver has been installed. Then, the new screen indicates that I must install the driver. So, I install the driver, and a screen indicates that the driver has been installed. Then, again, the new screen indicates that I must install the driver. I can install the driver an endless number of times and still get the screen indicating the driver must be installed.
Thank you for any advice that you have and feel free to respond in German if you wish. The technical information about my system follows.
Adrienne
General Information
Service Tag 537FQ01
Express Service Code 11077801057
Computer Model Inspiron 4000
BIOS Vendor Dell Computer Corporation
BIOS Version A14
BIOS Date 07-05-01
Windows Version Microsoft Windows 2000 Professional
Processor
Manufacturer Intel Pentium family
Clock Speed 1GHz
L2 Cache Size 256
Processor
Clock Speed 1GHz
Memory
Memory Slot 1 Description [DIMM_A]: 64Mb
Memory Slot 2 Description [DIMM_B]: 128Mb
Available Memory 17.51 %
Page File Size 364.34Mb
Available Page File 61.44 %
Virtual Memory 555.75Mb
Available Virtual Memory 46.31 %
Memory
Memory Slot 1 Description [DIMM_A]: 64Mb
Memory Slot 2 Description [DIMM_B]: 128Mb
Memory
Memory
Network Card
Adapters WAN (PPP/SLIP) Interface
WAN NDIS Miniport Driver
Storage
Drive Type Drive Size Total Available Space User Available Space
C: NTFS 4.657Gb 1.197Gb 3.459Gb
Storage
Hardware
Type Description
DVD/CD-ROM Drives LG DVD-ROM DRN8080B
Disk Drives IBM-DJSA-205 4.657Gb
Display Adapters ATI Rage Mobility 128 (English) 8Mb
IDE ATA/ATAPI Controllers Intel(r) 82371AB/EB PCI Bus Master IDE Controller
Primary IDE Channel
Secondary IDE Channel
Keyboards Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mice and Other Pointing Devices PS/2 Compatible Mouse
USB Human Interface Device
Monitors Default Monitor - (Standard monitor types)
Sound Devices ESS Maestro3 PCI Audio (WDM)
Unimodem Half-Duplex Audio Device
USB Controllers Intel 82371AB/EB PCI to USB Universal Host Controller
Software
Name Version
Process Viewer 1.0.0
Backup Dell-Installed Programs 2.01.0000
ISScript 17433448
PhotoStitch 3.1.9
Works Synchronization 1.0.0.0000
Norton SystemWorks 2002 5.0.0
Norton AntiVirus 2002 8.00.58B
Camera Window 4.1
Canon Camera TWAIN Driver 6.0
File Viewer Utility 1.2 1.2
Works Suite OS Pack 1.0.0.0000
Microsoft Works Suite Add-in for Microsoft Word 2.0.0.0000
Microsoft Office XP Professional with FrontPage 10.0.2627.0
RemoteCapture 2.7.0 2.7.0
Canon Utilities ZoomBrowser EX 04.01.00046
WebFldrs 9.00.3501
Microsoft Works 6.0 06.00.1829
Software




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